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Mô Tả Công Việc
• Review weaknesses in the current collection procedures/ system from which to propose solutions to improve and increase debt recovery efficiency.• Set reporting standards for collections• Analyze collection performance, propose points of improvement in strategy and operations• Improve Retail collection strategies, propose and organize collection strategy pilots. Initiate champion-challenger pilots in Retail collections - propose pilots, align with Collection centers, organize implementation, and review the results• Review the efficiency of collection systems and processes. Propose improvements to increase automation level, increase productivity, and transparency of collection operations• Do audits of collection operations, and provide feedback to Head of collection and Head of RR with detected issues in the execution of collection strategies, and suggestions to improve the discipline• Align collection headcount budgets.• Participate or lead projects related to debt collection products, collateral seizure, etc.
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Yêu Cầu Công Việc
1. Educational Qualifications• University degree, preferably in Finance, Banking, Economy, Law, etc2. Relevant Knowledge/ ExpertiseMust have:• At least 4 years experience in retail banking, 2 - 3 of them in retail collections strategy• Understanding of collection process and tools - both secured and unsecured, early and late collection.Nice to have: Managing experience, small teams of 3-5 staff3. Competencies/Skills:• English skills: Listening, Reading & Writing.• Microsoft Excel, Word, Power Point.• Independent working skills• Analytical, judgmental thinking• Strong organization and coordination skills, can deliver team tasks on time.• Good personal skills, Good communication skillsBENEFITS:• Competitive salary and bonus package• Staff loan with special interest rates• Traing courses based on the job, Training framework/Learning RoadMap for each position• Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);• Annual leave (varied based on job grade)• Travel allowance• A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding…)• Working time: from Monday to Friday
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Hình thức
Full-time
Mức lương
Thỏa thuận
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