Data Services Project Manager

JOB DESCRIPTIONI. Project Management (60%)Proactive to manage assigned tasks under Line manager’s supervision to deliver excellent execution for all the scopes as committed to clients. Key duties include:• Draft out simple data flow for relevant projects including tracking, data collecting, cleansing direction• Deep understanding of project management methodology to utilize the best practice on the project implementation across data services (I.e. Data warehouse, DataLake, CUSTOMER DATA PLATFORM, BUSINESS INTELLIGENCE & ANALYTICS)o Build detail project timeline, checklisto Define and manage milestone deliverableso Make daily/weekly/monthly reports to clients on projects’ results and progresso Monitor project quality. Ensure that all projects are delivered on-time within scope, and meet with required quality standards. Proactive to fix and optimize KPI outcomes for under-performance itemso Manage project cost efficiency and be responsible for achieving the agreed-upon profit targets for all projectso To summarize and finalize data at the end of projects;• Assist Line Manager to manageo Development/production tasks with functional teams including but not limited to website, mobile app, media material...o Service setting up with functional teams including but not limited to media tracking, solution integration...o Service operation tasks with functional teams including but not limited to call center, email, sms...o Perform as main contact point to coordinate functional teams to prepare the proposal (External & Internal)• Support & monitor the reporting, dashboard mockup/prototype and design the metric/KPIs focusing on customer analytics if required• Ensure that all projects are compliant to the company’s standard integrated working processII. Leadership/Team management/ Account Management (20%)• Manage client relationship to maintain current customers to expand the new services for DBU department based on the core services• Coordinate with partners to organize the workshops and open up new opportunity and follow up to close the deal• Coordinate with Line manager to allocate sales target and projects to team members. Ensure the clear project management allocation workload and responsibilities among team members• Train and maintain teams, developing staff members within role in relation to data skillsetsIII. Relationship management and development (15%)• Well coordinate and maintain good relationship with clients, authorized agencies, third-party vendors, internal resources, etc. to ensure the deliverables to clients, support the Unit head to develop the network of partners• Act as main contact point on the data analysis solutions and methodology to evaluate and apply to D2’s current or new clientsIV. Company/Department culture/system building (5%)• Proactive to organize or join good bonding activities to promote the company’s Professional - Friendly culture