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Mô Tả Công Việc
Department: Service Dept1) In charge of Dealer Operation Kaizen for priority dealers- In charge of Dealer Operation Kaizen, focus on specific project such as 5S, KPI improvement, productivity, CSI bottom dealers improvement, improve dealer staffs skills by on-site OJT… and develop the solution for the new issues- Develop the Kaizen process model (standardization) and provide training and handover to FS/FP for continuous monitoring the improvement process – Cooporate with FS/FP and other function to implement of Kaizen activities at dealers.2) Field activitiesIn charge some dealers with following tasks- Achieve Service KPI & Performance assigned Dealers, region or territory- Improve dealer Service operation quality (conduct SOP, dealer improvement monthly), CSI, follow up dealer conduct service promotion program- Represent and liaison HMV with Dealers interm of Service business- Coordinate resolution of specific issues of dealers- Training: conduct the needed training for dealer’s staff- Reporting: daily/ weekly/ monthly/ yearly reports about the performance of service of each assigned dealers- Other job is assigned by management.3) Reporting- Support manager to make and check some target, monitoring and improvement report such as Annualy, Quarterly, Monthly reports
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Yêu Cầu Công Việc
- Bachelor’s Degree in University, major in Automotive/Operation Management or related fields.- Prefer having at least 03 years working experience in Automotive/Operation Management field.- Fluently in English & MS Office (TOEIC 550 or above)- Good communication and problem solving- Have project management skills, on site continuous improvement skills,analytical skills.Benefits company:- Competitive salary- Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Friday- Accident insurance, Travelling insurance besides Social Insurance- Annual leave according to the labor law, additional sick leave- Annual Heath check-up, Company trip, Year End Party- Training and development roadmap. Opportunities to have training trips and/or attending events abroadLocation:- HN: Ngoc Hoi, Hoang Mai, Hanoi City
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Hình thức
Full-time
Mức lương
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