Deputy Director, Group Center of Excellence (COE)

* Overview:This role plays a pivotal role in sustaining and advancing the company’s transformation. This position focuses on process and productivity improvement while partnering with Group HR & Administration to drive large-scale transformation projects to enhance efficiency, agility, and competitive advantage. The role also encompasses organizational effectiveness, governance, business transformation to ensure longterm business resilience.* Description:1. Implement transformation roadmap strategy for the company• Oversee the organizational structure that the company uses and identify challenges in business structure and help the company retain some of the business's original structure during significant change.• Implement Nam Long business initiatives, including business process and operational improvements.• Set the stage for a more sustainable long-term future, demonstrates how internal alignment around a common vision and strategy can translate to better performance. 2. Business Process Optimize and Productivity Improvement• Lead the design, optimization, and implementation of enterprise-wide processes to enhance efficiency and operational excellence.• Establish KPIs and performance metrics to measure efficiency gains and ensure alignment with strategic goals.• Foster a culture of continuous improvement by embedding best practices across functions.• Identify operational inefficiencies and design scalable solutions to improve performance• Develop business cases, ROI analysis, and risk mitigation strategies for key initiatives• Monitor progress and ensure timely delivery of key projects within budget.3. Leadership Development• Partner with Group HR to develop and execute a leadership development strategy for top leadership roles.• Define and implement a leadership competency framework aligned with the company’s growth and transformation goals.• Drive talent identification, assessment, and leadership development programs to ensure a strong internal pipeline for key leadership positions.• Establish mentorship, executive coaching, and job rotation programs for leadership readiness.• Define and track KPIs such as internal leadership fill rates and high-potential retention.4. Organizational Effectiveness & Change Management• Act as a change agent, ensuring smooth implementation of transformation initiatives across business units.• Conduct organizational health assessments to address cultural barriers to productivity and leadership development.• Align organizational structures, reporting lines, and workflows to enhance agility and performance.• Build and lead high-performing CoE teams and drive cross-functional change initiatives5. Governance, Policy Development & Business Resilience• Establish governance frameworks for process optimization and talent succession.• Develop company-wide best practice guidelines for internal talent mobility and leadership transitions.• Lead efforts to ensure business continuity and risk mitigation in leadership succession planning.6. Risk Management & Compliance▪ Ensure all company activities comply with relevant laws, regulations, and industry standards.▪ Identify potential risks and develop strategies to mitigate them, ensuring the company's long-term sustainability.7. Other tasks assigned by Line Manager based on the evolving needs of the business at a particular time.8. Build A High-Performing Division▪ Instill culture of innovation and continuous improvement.▪ Coach, develop, motivate, and provide growth opportunities for employees.