Deputy ITBP Manager (Deputy SAP Operation)

Main ResponsibilitiesThe Deputy ITBP Manager is responsible for managing and maintaining the continuous operation of the current SAP system. This role also involves overseeing and executing specific enhancement projects, such as SAP integration with other systems, Projects related Human resources for salary or timesheet calculation, etc. . Key responsibilities include planning system maintenance and upgrades, coordinating with external partners and internal departments, handling incidents, and providing user support to ensure uninterrupted company operations. Regular reporting on system operations, incidents, and upgrades to leadership is an essential part of this position.Key DutiesDevelop comprehensive plans for specific enhancement or new projects.Monitor progress, ensure quality control, and address issues during upgrade activities.Prepare documentation and present budget proposals for enhancement projects.Allocate and coordinate personnel based on the needs of each project phase.Collaborate with stakeholders to maintain upgrade timelines and quality standards.Supervise, support, and foster development within the internal team.Analyze risks during operations and propose appropriate solutions.Prepare weekly and monthly reports, and organize meetings to communicate progress and results of enhancement projects.Prepare monthly reports and arrange internal meetings to report the progress and resolution of requests from the Jira system.