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Mô Tả Công Việc
Build maintain and troubleshoot CICD pipelines.Build modules based on requirement using Jenkins pipeline as code.Containerize legacy applications and build custom containers according to compliance.Identify and automate manual tasks.Create scripts using bash/python.Manage DevOps tool upgrade and support POCs.Follow the documented process and guidelines.Monitor the infrastructure using monitoring tools like Dynatrace.Participate in production support activities including data patching, monitoring, incident resolution and problem follow-up for permanent fix.Respond to user enquiry, service requests and manage user expectation in day-to-day production issues.Proactively document and maintain support knowledge for standard procedures or handling related to application support.Ensure high application availability and minimize service disruptions.Responsible for ticket resolution within agreed timelines and internal SLAs, measuring/identify potential risk and recommends risk mitigation wherever appropriate.Provide timely and regular updates to supervisor and users on ticket resolution progress.Provide on call support for the production platform and join support bridge when requested.
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Yêu Cầu Công Việc
Bachelor’s degree (or its equivalent) in Computer Science/Information Technology3-5 years working experience in DevOps tools and methodologies.Sound working knowledge on Docker and Kubernetes.Sound knowledge on Linux command shell.Understanding of repo functions like GIT or BITBUCKET, and Jira and ConfluenceKnowledge on Logging solutions like ELK.Fast learner.Sound interpersonal, presentation, analytical and problem-solving skills.Strong troubleshooting skills/knowledge to be able to identify root causes and mitigation steps.Focus on KPI’s - Repeated incident ratio, Backlog reduction %, SLAs for resolution, Customer satisfaction and feedback.Exposure to Application Monitoring tools like Dynatrace and Azure monitor.Experience working with IT Service Management tools like ServiceNow.Understanding of DevOps and security best practices.
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Hình thức
Full-time
Quyền Lợi
OPPORTUNITIES AND CHALLENGES:Dynamic Environment: Work in a professional, modern, and fast-paced environment where you can tackle challenging projects both locally and globally.Empowerment & Growth: We foster a culture of open dialogue and empowerment, allowing you to innovate and create in your own way. Your talent and achievements will be recognized and rewarded annually. We also offer support for professional development and relevant certifications.Cutting-Edge Projects: You'll be at the forefront of the industry, working on large-scale, hot-trend projects with the latest technologies. ATTRACTIVE REWARDING POLICY AND WORK-LIFE BALANCE:Performance Review: Annual salary review based on performance.Bonuses: 13th-month salary and holiday bonuses as per company policy.Annual company trip (5 million VND/person), monthly teambuilding allowanceFull social insurance coverage & Annual health check-ups at top hospitals.Comprehensive support for employees and their families: birthday, marriage, childbirth, illness, etc.All necessary work equipment and devices are provided.Diverse sports and cultural activities, including clubs for football, cycling, badminton, etc.Instructor allowance and special awards for training and learning achievements, such as "Monthly Learning Star," "Outstanding Lecturer," and "Annual Learning Star."
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