Digital Partnership Development, Senior Officer

Job Purpose- Develop and implement digital business strategies aligned with the company’s direction.- Develop and optimize digital insurance products and solutions that meet market demand and target customer needs.- Expand and maintain a network of strategic partners to strengthen distribution channels and revenue growth.- Enhance customer experience through product, service, and digital process improvements.Key Responsibilities1, Develop Digital Channel Business Plans- Build product development plans: detailed action programs aligned with company goals.- Build communication plans: sales communication programs for digital channels.- Build budget plans: cost planning for product development, communication, and business activities.- Implement and integrate new products on digital platforms.- Develop and promote online sales channels such as websites, mobile apps, and e-commerce platforms.- Execute digital marketing campaigns: design and implement campaigns to strengthen brand awareness and attract new customers.2, Research & Develop Products, Solutions, and Business Models for Digital Insurance- Research competitors and market needs.- Propose insurance solutions tailored to partners’ characteristics.- Seek, establish, and maintain relationships with partners to develop bundled products that meet end-user needs.- Collaborate with technology solution partners to develop digital insurance business models.- Use data and analytics tools to measure and evaluate digital channel performance, optimize strategies, and propose data-driven decisions.- Analyze customer behavior, forecast trends, and propose potential growth opportunities for new products and services.3, Develop Sales Channels & Partnerships- Identify and build partnerships: establish and maintain relationships with partners, suppliers, and major clients such as fintechs, telcos, and e-commerce platforms to expand distribution channels and reach customers.- Listen and respond to customer needs: ensure products meet customer expectations, collect feedback, and continuously improve.- Drive effective revenue generation from assigned partners.