Director of Finance & Business Support/ Giám đốc Tài chính và Hỗ trợ Kinh doanh

People

• Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance

• Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently

• Recommend or initiate any HR elated actions where needed

• Direct the team on how decision-making impacts profits

• Drive a great working environment for teams to thrive – connect departments to create sense of one team

Responsible Business

• Implement and maintain acceptable accounting practices as required by company policy and procedures

• Ensure financial control procedures and systems are ethical and legal

• Participate in local recognised professional and industry organisations

• Manage hotel contracts (example: vendor leases and/or service contracts)

• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

Guest Experience

• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint

• Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution

Financial

• Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return

• Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads

• Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts

• Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings

• Manage accounts payable to balance cash flow and reputation with suppliers

• Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved

• Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances

Accountabilities

• This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.