Mô Tả Công Việc
- As Director of HR, you’ll drive HR and initiatives such as hiring, benefits, employee relations and training programs, to ensure compliance for hotel colleagues. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. You'll also coach the General Manager and leadership team on all people-related issues.
- Create programmes to foster a positive work environment for all. Support and administer an annual colleague satisfaction survey.
- Educate and train managers on HR disciplines to foster productivity, and enhance performance.
- Welcome and conduct new colleague orientation.
- Oversee maintenance of accurate and up-to-date personnel files and records for all colleagues.
- Ensure hiring standards and applicable laws and regulations are followed.
- Build great relations with outside contacts
- Develop awareness and reputation of the hotel and the brand in the local community and promote colleague involvement in local community.
- Ensure compliance with relevant employment laws and hotel or company policies and procedures.
- Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.
- Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
- In a union environment, may manage labor relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
- Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
- Develop creative ways to inspire and motivate team members to provide guests with a memorable experience.
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
- Help create and work within the HR budget.
- Monitor staffing and labour standards to manage costs.
- Mitigate financial risks associated with employee relations issues.
- Identify and analyse local compensation and benefits practices to ensure financial competitiveness.
Yêu Cầu Công Việc
- Ability to maintain confidentiality to the extent possible in all HR related matters
- Ability to be effective both strategically and at a hands-on, operational level
- Strong team and leadership skills
- Clear and concise communication skills and must have the ability to communicate at all levels in the business
- Energy, enthusiasm, self-motivation, assertiveness and emotional intelligence
- Must speak local language(s). Excellent English skills. Other languages preferred
- Bachelor’s degree / higher education qualification / equivalent
- 8 years' related experience in HR with minimum 4 years in Managerial role
- Professional HR designation preferred
Hình thức
Quyền Lợi
- Competitive salary / Mức lương hấp dẫn
- At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
- Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
- 100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
- 13th month salary/ Chế độ thường thường niên (lương tháng 13)
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
- Enjoys IHG's special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.
Mức lương
Thỏa thuận
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