Director of IT

As Director of IT, we rely on you to:

- Own and oversee the resort's full IT infrastructure, including: server and security infrastructure (VMware virtualisation, firewall systems, and cyberattack prevention and detection solutions); enterprise-scale network (a WiFi controller managing 1,000+ access points, core switches, and 800+ distribution and access switches); and hospitality systems (PMS Opera, POS Infrasys, Sun Systems for Finance & Accounting, Cadena HRM, VingCard door lock system, and Microsoft 365).

- Shape and drive the resort's IT strategy and long-term technology roadmap in alignment with the Board of Directors.

- Lead a multidisciplinary IT team spanning system administration, network management, and helpdesk operations.

- Plan and steward the annual IT budget across CAPEX and OPEX, balancing operational needs with strategic investment.

- Oversee system deployment, upgrades, and monitoring — maintaining service levels and minimising downtime across all platforms.

- Ensure the integrity of information security, data protection, backup systems, and disaster recovery protocols.