Mô Tả Công Việc
- Make necessary business decisions to ensure efficient running of the division and proper handling of service issues as they arise.
- Participate in the development and implementation of the Residences' sales and marketing plan to ensure optimum sales and profitability.
- Manage the annual budget and targets for areas under your supervision.
- Prepare and produce detailed reports as required in a timely fashion.
- Use various financial management and revenue management skills to analyse performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals.
- Regularly monitor market performance, penetration, trends, practices and systems in the Hotel industry to help project future supply and demand, and identify business opportunities.
- Develop a knowledge base of existing competitor strategies, and analyse their strengths and weaknesses to successfully direct marketing activities against each.
- Build market share by developing short and long-term revenue management strategies.
- Collaborate on rooms revenue management and sales strategies.
- Collaborate on the development and implementation of marketing promotions.
- Solicit new business for the Hotel through networking, sales calls, tours and continued contact with business leads.
- Identify and maintain constant communications with key accounts and potential clients.
- Answer all queries for potential clients, ascertaining exact needs and making recommendations where appropriate.
- Provide site inspections as required, discussing the merits of various available options in The Property.
- Actively cross promote and upsell services in other areas of the Property to potential clients.
- Customise proposals and contracts for potential clients to meet customer and business needs.
- Manage all sales contracts, documents, billing, direct billing, payments and logistics.
- Collaborate with other departments where required to ensure specific requests or timelines can be met.
- Brief other departments in advance of booking to ensure ample preparation time for event setup, purchasing, catering, equipment rental, etc.
- Liaise with third party vendors to fulfil specific logistics, transport, equipment and other requests that cannot be met by the Property.
- Ensure all sales contracts are properly paid in full.
- Be readily available to handle guest queries and resolve issues in a timely and professional
- manner.
- Maintain rapport with competitor's lead sources, clients, and the local community.
- 0 Maintain a complete understanding of the Employee Handbook and adhere to regulations
- contained therein.
- Maintain a complete understanding of the Property's policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
- Perform other assignments to meet business needs as directed by your superiors.
Yêu Cầu Công Việc
- Graduate of a Hotel Management or Marketing degree desired.
- Minimum of 3-years of experience in a Sales role.
- Hotel experience desired.
- Self-motivated.
- Innovative thinking.
- Strong interpersonal and communication skills.
- Strong leadership, coaching and counselling skills.
- Strong analytical skills and strategic thinking.
- Strong financial management skills.
- High attention to detail.
- Ability to organise and lead complex projects.
- Able to multi-task and prioritise tasks consistent with business objectives.
- Computer literate with knowledge of Word, Excel and industry related software desired.
- edge of Word, Excel an
- ted software desire
- Must be fluent in English.
Hình thức
Quyền Lợi
• Professional workplace with young, dynamic and awesome team members
• Duty meal & Uniform provided
• Negotiable salary based on experience and skills.
- Opportunity to lead in a stylish and innovative hotel environment.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.