Documentation Specialist - Logistics Centre of Excellence

Mandatory experience - Minimum 2 years of experience in export and/or import documentation within international freight forwarding.- Demonstrated proficiency in preparing and submitting Bills of Lading (BL), manifests, and customs-related documents.- Familiarity with carrier documentation requirements, security filings, and regulatory compliance (e.g., VGM, AMS).- Experience using freight forwarding or logistics documentation systems (e.g., CargoWise, INTTRA).- Ability to manage high volumes of time-sensitive documentation with accuracy and attention to detail.Desirable experience- Exposure to both sea and air freight documentation processes.- Understanding of customs compiling, delivery order issuance, and transhipment routing verification.- Prior experience with customer or vendor communication for document validation and corrections.- Knowledge of international trade regulations, Incoterms, and cargo manifest protocols.Technical skills- Proficiency in preparing and submitting export and import documentation, including Bills of Lading, manifests, and delivery orders.- Experience using logistics documentation systems and platforms (e.g., CargoWise, INTTRA, carrier portals).- Ability to accurately link shipment financials (revenues and costs) within documentation workflows.- Familiarity with regulatory filing processes such as VGM submission, security filings, and customs compiling.- Knowledge of transhipment routing verification, cargo lodgement procedures, and arrival communication.- Strong attention to detail for document review, compliance validation, and audit readiness.Business skills- High attention to detail to ensure document accuracy and compliance with shipping and regulatory requirements.- Strong organisational skills to manage high volumes of time-sensitive documentation across regions.- Understanding of international trade workflows, including Incoterms and customs dependencies.- Ability to communicate clearly with internal stakeholders and external partners regarding documentation queries.- Risk awareness to identify potential non-compliance issues and escalate appropriately.- Process discipline to adhere to cut-offs, filing timelines, and documentation standards. Leadership skills- Ownership of documentation quality and compliance within assigned responsibilities.- Proactive in identifying and escalating document discrepancies or risks.- Openness to feedback and willingness to learn from senior team members and process leads.- Reliability in adhering to deadlines, service standards, and escalation protocols.- Positive collaboration with colleagues in a shared services or offshore team environment.