E-commerce Assistant Manager/ Manager

Manage online travel agents and website to maximize revenue through effective management of inventory, rate optimization and promotion tools

• Set up and maintain OTA channels
• Develop and maintain strong relationship with channel managers of each and every OTA
• Negotiate term & conditions and activities with channel managers to increase bookings and revenue on those sites
• Maximize revenue on a daily, monthly and annual basis through rate optimization on online channels
• Optimize inventory and daily price update
• Collect the necessary information to establish a database of bookings and events on which the hotel strategy and forecast will be based
• Analyze the performance of the hotel and look after the market and competitors to benchmark and forecast
• Ensure all channels including website’s photo and writing contents are in line with brand guidelines and adapted for online use
• Develop overall strategies and seasonal campaigns to increase business on OTA
• Work with other Sales Manager to push the overall sales and revenue
• Monitor and analyze competitors’ online activities and local online trends
• Respond to guest’s request and questions on OTA channels
• Develop ads in a timely manner to cross promote promotions