Mô Tả Công Việc
OBJECTIVE:We have a new and exciting opportunity for an E-commerce Executive to join our E-commerce team. To strengthen our business, we are looking for someone who will be responsible as described below.• Reporting line: E-commerce Manager of ZWILLING J.A. Henckels (Vietnam) Ltd.• Location: Ho Chi Minh City, District 7• Start date: Immediately is preferable.• Salary: negotiablePRIMARY JOB RESPONSIBILITIES:This position is responsible for E-commerce functions of ZWILLING Vietnam.1. E-store operation (80%) • Merchandising: Managing and optimizing product listings, ensuring accurate pricing, and product information on platforms like Shopee, Lazada, and TikTok Shop.• Campaign Execution: Planning and executing promotional campaigns in coordination with marketing, design, and logistics.• Collaboration: Working with KOL/KOC teams on commercial planning and managing livestream operations.• Fulfillment: Overseeing order processing and inventory management, ensuring smooth operations with the warehouse and handling order complaints.• Customer Experience: Resolving customer issues and ensuring high satisfaction.2. Performance and Optimization (20%):• Performance Tracking: Monitoring KPIs such as GMV, conversion rates, and traffic to analyze performance.• Strategic Improvement: Providing recommendations to enhance campaign outcomes and overall performance.• Other task assigned from E-commerce Manager
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Yêu Cầu Công Việc
QUALIFICATIONS:• 2-3 years of e-commerce experience, familiarity with Shopee, Lazada, and TikTok Shop.• Proven ability to handle merchandising, campaign execution, and fulfillment operations.• Strong interpersonal and problem-solving skills.• Multitasking and deadline management, attention to detail.• English proficiency at a conversational level.• Microsoft Office proficiency.
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Hình thức
Full-time
Mức lương
Thỏa thuận
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