Engineering Team Leader / Giám sát Kỹ thuật

 To assist in the smooth and efficient running of the Engineering Department in support of all other operating departments.

 Provides a courteous and professional service at all times.

 Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

 Supervises the repair, maintenance and engineering operations according to the departmental standards.

 Properly handles and maintains all power tools.

 Regularly inspects the entire building with particular attention on defective or deficient life safety features and to observe closely the condition of all operating equipment. Specific attention must be placed on areas of difficult access.

 Executes Effective Management of Preventive Maintenance Programme.

 Ensures effective energy conservation measures in areas of operations.

 Ensures fire, life and safety systems are operational.

 Ensures effective service recovery pertaining to guests’ feedback.

 Reviews and approves all invoices and Purchase Requests involving Technical Services and installations, machinery, parts and audio visual equipment etc.

 Assists in the recruitment and selection of Engineering employees if required. To follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.

 Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.