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Mô Tả Công Việc
The position is attached under Customer Service Unit Department. With a passion for customer service, you will assist Customer Service Unit team on handing over completed residential homes to purchasers. Specifically, some of the key responsibilities are:- To inspect apartments (identify defects and follow-up with standard of rectification) and take over units from project team;- To manage apartments with accompanying accessories and properties before handover it to buyers;- To create and prepare all welcome activities and events for handover units to buyers- To deliver units to buyers follow SOPs and essential standards.- To ensure customers’ satisfaction and provide professional customer support during handover as well as after handover units to buyers;- To receive and resolve customer complaints and inquiries;- To coordinate with buyers & internal departments to collect dossiers & miscellaneous paper works;- Training will be provided;- Follow and implement the Environmental Management System (ISO 14001) and the Environment, Health and Safety Management System of the Company.
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Yêu Cầu Công Việc
- You are not afraid of meeting strangers, and travelling frequently;- You are able to work under pressure and be unafraid of working at various construction sites;- You always take customers’ complaints as a way to improve ourselves.- Have prior experience of residential apartments handover / pink book submission / Building management is a plus;- To have ability to accomplish multi-tasks & duties independently.- You like to work with a team of fun, energetic and dynamic professionals, sharing experiences, stress, workloads, happiness and success together.- You like to contribute your new ideas to make processes more effective and efficient.- You have clear communication skills, a positive attitude, and problem-solving skills.- If you have most of the above attributes, look no further, send us your resume now.
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Hình thức
Full-time
Mức lương
Thỏa thuận
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