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Mô Tả Công Việc
Ensure that all Housekeeping staff perform duties in accordance with hotel policy.
Assist the supervision of Housekeeping staff to ensure that all daily activities meet compliance with housekeeping procedures and service standards.
Plan and coordinates an action plan for daily work schedules including special activities and reports depending on occupancy.
Supervise a daily inspection program to ensure guest rooms, back of the house and public areas are clean and supplied with necessary items and services.
Respond to guest requests and immediately handles problems and complaints about housekeeping functions to maximize guest satisfaction.
Administer staff rosters and schedules to ensure all Housekeeping functions are maintained and to minimize overtime payment.
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognise good performance
Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members
Perform other duties as assigned by the Rooms Manager/ General Manager.
Yêu Cầu Công Việc
Good command of English communication
Great personality and positive attitude
The ability to build good working relationships with colleagues at all levels.
Good time management skills
Computer literate, knowledge of PMS
Good communication and training skills
Energetic, friendly, flexible, motivated and able to work independently
Hình thức
Quyền Lợi
Attractive remuneration package and 13th month salary;
Up-sale policy with attractive compensation.
Local and International training course;
Uniform and duty meal provided by hotel;
Annual vacation, annual health check and other benefits according to hotel's policies;
Associate special discount for hotel rooms and F&B services at International Marriott properties.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
