Executive Housekeeper

Basic Functions :

- Planning, Organizing, Recruiting and Controlling the function of the Housekeeping Department 

- Be Responsible for directing, supervising and coordinating the activities of Housekeeping and ensuring of the smooth operation which includes rooms, Public area, Laundry, Uniform /linen room and pool area. 

- Maintain the entire hotel to highest standard of cleanliness, presentation and efficiency while achieving while achieving guest satisfaction.

Primary Duties :

1. To co-ordinate with Personnel Department in the selecting of staffs and submitting to Management the employee requests. Oversees On-The-Job-Training for subordinates ensures their performances and providing recommendations - transfers & promotions.

2. To co-ordinate effectively Inter-Departmental Communication as well as within the department. Keeps all employees informed on significant aspects of the hotel, communicating with all level of staffs.

3. To make rounds of the hotel at any time of the day performing random checks on Housekeeping Department to assure the continuing expected hotel’s set standard.

4. To develop standard procedures for routine tasks to enable employees to develop consistent work habits.

5. To establish inventory records and controls of cleaning supplies, chemicals, guest supplies, bed-linens, F&B linens and etc. in order to control expenses and minimize waste. To carry out monthly inventory on the above items.

6. To involve employee in planning, effective use of manpower and guiding new methods, mechanical aids & products to ease and simplify Housekeeping work.

7. To establish Lost & Found procedure.

8. To have good liaison with Maintenance Department of any repairs needed and to expedite any major repairs of special request for special occasions..

9. To check on all equipment of Housekeeping Department is well maintained so as to reduce cost.

10. To check rooms physical conditions in order to maintain highest room appearance standards. To action whenever necessary.

11. To establish system in the Linen / Uniform Room and Laundry. To ensure laundry

services of high quality for hotel guests as well as laundering for staff uniforms.

12. To be responsible of keeping good morale and enforcing discipline and appearance to employees.

13. To ensure the floral decorations are in order.

14. To ensure high quality of tailoring for uniforms and appropriate quality of material.

15. To follow the hotel rules and regulations and policies.

16. To perform all duties other than above requested by the hotel management / direct Supervisor.

This Job Description is not exhaustive of all the job tasks but a guide and tasks may be added or removed by your immediate Supervisor according to the pressure of wok.