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Mô Tả Công Việc
- Provides the highest level of customer service to recognize and maintain players at the property.
- Provide accurate pricing on all products i.e. accommodations, airline and packages.
- Assist in promotional events, issue comps based on established guidelines.
- Up sell products and accommodations whenever possible.
- VIP Services duties includes reservations, tours and restaurants reservations, and airline ticket reservations.
- Develop and maintain rapport with guests, coworkers, and other departments and respond to customer questions, inquiries, complaints, requests, and needs efficiently.
- Maintains thorough knowledge of monthly promotions to accommodate customer inquiries and help spread awareness of ongoing marketing efforts.
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures,
- Must be able to maintain a pleasant, friendly, and welcoming attitude always.
- Other duties as assigned
- Attend, participate and assist in property events and promotions to ensure smooth operations.
Yêu Cầu Công Việc
- Must be at least 1.70m/male; 1.65m/female
- Prior experience in a similar position strongly preferred.
- Must be able to stand and walk for extended periods of time and must have exceptional customer relation skills, particularly verbal and written.
- Must be able to work flexible hours.
- Must be Service oriented or have prior experience in the service industry especially within the airline and tourism industry.
- Ability to effectively communicate in English, both written and verbal including Mandarin/Cantonese or Korean or Thai as a second language will be an added advantage.
- A good understanding of Microsoft packages including Word and Excel.
- Minimum High school diploma or equivalent.
Hình thức
Quyền Lợi
- Accommodation: Hoiana Village – a modern 960-room complex (provided with 03 meals a day – Laundry & Housekeeping service – Recreations).
- Working transportation to Da Nang and Hoi An.
- Competitive salaries, international medical insurance and others.
- Attractive Hoiana employee in-house rates.
- Intensive career development.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
