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Mô Tả Công Việc
DUTIES AND RESPONSIBILITIES
Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, the direction may be given for tasks outside the scope of work described.
• Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.
• Develop new techniques of service towards maximum guest satisfaction at minimum operating costs.
• Develop and maintain effective communications between all operating Teams.
• Performs other duties as assigned by management.
• Able to deal effectively with guests in a resort environment.
• Promote spa treatments and activities held at the “Sub Club”.
• Contributes to the morale and team spirit of the resort by maintaining effective relationships with colleagues.
• Performs additional duties as directed by supervisors.
• Makes appropriate suggestions and recommendations to the management for the general improvement of the resort.
• Is fully conversant with all health and safety, fires, and emergency procedures.
• Maintains a high standard of personal hygiene, dress, uniform, and body language.
• Is polite and professional in any situation where the image or reputation of the hotel is represented.
• Attends meetings and training as required by the management
• Recommend improvement on services and increasing revenue, etc. in relation to Experience Team.
• Perform any assignment as delegated by the General Manager, Resort Manager, Experience Manager, Experience Assistant Manager or Supervisor.
• Handle emergency cases according to the established policies & procedures, e.g. security and medical care, etc., when required.
• Be familiar and able to use the computer
• Office duties as per our checklists, cleaning and maintaining of Office area, all the material, Hiking trails, and Beach, and all the pertinent areas of the Resort.
• Assist with Children’s activities.
• Work flexible hours as required by the operation.
Yêu Cầu Công Việc
Knowledge & Skills
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees, and third parties that reflects highly on the resort, the brand and the Company.
- Able to speak and listening English
Qualifications
- High School or Vocational Certificate or equivalent
Experience
- 1 year related experience, or an equivalent combination of education or experience.
Hình thức
Quyền Lợi
• Have an opportunity to work in InterContinental Hotels Group (IHG) – one of the Groups which famous in the world in Hotels, Resorts field. (Có cơ hội được làm việc trong tập đoàn IHG nổi tiếng thế giới trong lĩnh vực Khách sạn, Resort)
• Learning and Development Opportunities (Cơ hội đào tạo chuyên môn và ngoại ngữ)
• Supported meals and accommodation for hosts (priority is given for hosts who live outside Khanh Hoa province and for the requirement of work) (Hỗ trợ bữa ăn, chỗ ở (ưu tiên cho nhân viên ngoại tỉnh và cho công việc yêu cầu)
• Uniforms/ Laundry Services (Dịch vụ giặt ủi đồng phục)
• Get involved Bao Viet insurance as soon as start working at Resort (Được tham gia Bảo hiểm Bảo Việt ngay khi nhận việc)
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
