Facility Manager

POSITION REQUIREMENTSTechnical capacityi. Education / qualification- University degree or related discipline, engineering knowledge desirable - Internationally recognized Professional Qualifications in Mechanical/ Electrical/ Engineering with Diverse Skills and Experiences on Architecture and Civil Construction Works and Management and Workforce Management.ii. Experience- Minimum 10 years’ experience in a similar role with at least 5 years supervisory experience, preferably in large multi-cultural organizationiii. Technical knowledge and experience- Skilled in using AutoCAD and presentation software such as Photoshop, Sketchup, InDesign and other design software tools- High level of English and ability to listen, speak, read and write proficiently- An understanding of related international standards- An understanding the safe use and handling of chemicals- An understanding of and ability to enforce school operating procedures and requirements- Knowledge and experience in managing service contracts and work schedules- Knowledge and experience in supervision, assessment and team leadership- Extensive experience in managing outsourced labor- Ability to accurately estimate materials used and regulating theft and waste- Demonstrated experience working in a professional international environment- Experience in demands of an international workplace and working with expatriate colleagues and management- Demonstrated responsibility in successfully carrying out projects and job duties from start to finish- Good physical fitness is required for this role - there is substantial walking involved and duties require being outdoors much of the timeStakeholder responsivenessi. Relationship building- Shows respect for Stakeholders at all times- Provides quality advice and effective solutions- Ensures Stakeholders’ deadlines are met- Anticipates Stakeholders’ needs- Acts to align Stakeholders’ and UNIS goals and expectations- Demonstrates a positive mindset to achieve the best solutions for Stakeholders and UNIS- Relates to Stakeholders on a professional and commercial level- Acts to create loyalty and trust between Stakeholder and UNIS- Develops effective relationships and networks with Management of Stakeholdersii. Professional Judgment- Anticipates Stakeholders problems and is proactive with providing solutions- Is aware of and adapts to cultural differences- Gives advice to others when appropriate- Takes responsibility to deliver quality service- Is up-front with Stakeholders about limitations- Educates Stakeholders about different approaches to problems- Manages Stakeholders’ expectations regarding changing laws and regulations- Displays accurate professional judgment under pressure- Anticipates changes in government policy and prepares for its impact on Stakeholders and UNIS- Identifies, understands and acts to minimize business risk to UNISManagement skillsi. Team- Allocates staff effectively on jobs by recognizing strengths and weakness- Fosters teamwork and cooperation- Co-operates with others to enhance knowledge of Stakeholder- Assists team members in resolving issues- Gives credit to the team for work performance, where appropriate- Helps team members to build self confidence- Displays leadership in servicing the Stakeholder- Adapts management style to get the best from staffii. Task- Provides appropriate level of service to meet Stakeholder expectations while maintaining profitability- Ensures standard level of quality and service by giving clear guidelines to staff- Ensures staff understanding of accountabilities by setting clear objectives- Schedules and priorities work effectively- Judges when to say no to a Stakeholder or colleague- Plans well in advance to meet deadlines- Adds value to others’ work- And other duties as required by School and Departmentiii. People development- Continually provides on-the-job training to staff- Ensures quality work standards are met- Provides opportunities for staff to learn and develop- Delivers timely constructive criticism or encouragement- Continually coaches staff on UNIS standards and service- Encourages staff to take responsibility- Discusses Stakeholder issues and possible solutions with staff to help them understand and learn- Encourages feedback from staff- Communicates openly and effectively with staff- Encourages loyalty by providing others with more responsibility trust and challenge in order to increase involvement and sense of achievementiv. Problem solving- Thinks through problems and provides appropriate solutions- Understands and communicates when problems can’t be solved- Thinks clearly and quickly- Evaluates possible solutions for optimal outcome- Identifies key points quickly- Quickly identifies appropriate actions- Demonstrates flexibility and initiative in thinking about and resolving problemsPersonal effectivenessi. Drive & commitment- Displays a positive attitude- Demonstrates pride in UNIS- Manages time effectively to increase work efficiency- Takes responsibility for maintaining UNIS quality standards- Demonstrates a high level of commitment to UNIS and Stakeholder- Takes responsibility for own actions- Positively reacts to challengesii. Attitude- Is perceived as out-going, open, friendly and honest- Manages stress effectively- Understands own limitations- Actively strives to overcome difficulties- Displays maturity and confidence- Is perceived as fair and objective by staff and Stakeholder- Positively influences staff- Maintains professionalism and integrity at all times- Maintains confidentiality of Stakeholders- Demonstrates flexibility and willingness to listen to others before making a decision- Gains the trust and confidence of Stakeholders and staffSocial skillsi. Communication skills- Communicates clearly and concisely, both written and spoken- Listens actively- Communicates with tact and diplomacy- Provides clear guidance and explanations to Stakeholders about their issues and problems- Ensures pertinent business and Stakeholder information is communicated to all staff- Communicates what others need to know, in the right way and in a language, they understandii. Social Confidence- Develops and maintains a strong network of contacts both within UNIS and in the external business community- Adapts personal style in order to relate effectively with a range of people in different situations- Acts as an ambassador of UNIS- Socializes in a way that brings business benefit to UNIS- Appears confident, professional and comfortable in a cross-cultural environmentOur Commitment to Diversity, Equity, Inclusion and Social JusticeDiversity, Equity, Inclusion and Justice (DEIJ) work at UNIS Hanoi is ongoing. Everyday, we are building a stronger school community through efforts to become a more diverse, equitable and inclusive school for all members of our school community. We believe that our students reach personal and academic excellence when they are part of a supportive community that values and champions diversity, equity and inclusion and advocates for social justice. This commitment is anchored by having a faculty and staff who reflect the diversity of our world. As such, we encourage applications from all educators with the relevant qualifications and experience, including those who identify as BIPOC (Black, Indigenous, and people of color), educators with (dis)abilities, LGBTQ+ educators and others of diverse backgrounds, to apply to join our UNIS Hanoi community.