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Mô Tả Công Việc
- Provide high-quality service to guests in various F&B outlets, including restaurants, bars, and in-room dining, ensuring guest satisfaction.
- Take orders for food and beverages, and provide menu recommendations, answering any questions guests may have.
- Ensure prompt and efficient service, maintaining a high level of professionalism at all times.
- Set up and prepare dining areas, including arranging tables, chairs, and equipment according to the required standards.
- Maintain cleanliness and hygiene in all F&B areas, including tables, utensils, and service stations, adhering to health and safety standards.
- Ensure all guest requests are met promptly and efficiently, always striving to exceed guest expectations.
- Promote additional sales through up-selling techniques, suggesting additional items to guests.
- Work as a team with other departments to ensure smooth operations and a seamless guest experience.
- Comply with all local and company regulations, including food safety, alcohol service, and health regulations.
- Report any guest concerns or issues to supervisors or management to ensure quick resolution.
- Assist with closing duties, including clearing and resetting tables and ensuring the restaurant is prepared for the next shift.
- Ensure compliance with IHG service standards and contribute to achieving hotel objectives and guest satisfaction.
Yêu Cầu Công Việc
- Experience: Passion for high-quality service and guest satisfaction.
- Communication: Good English skills; other languages are a plus.
- Flexibility: Willing to work nights, weekends, and holidays.
- Teamwork: Ability to work well with others.
- Attention to Detail: Focus on cleanliness and quality service.
- Compliance: Knowledge of local food safety and alcohol regulations.
Hình thức
Quyền Lợi
- Competitive salary and Pre-opening service charge
- At least 14 annual leave days/year
- Monthly Service charge
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
