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Mô Tả Công Việc
OVERVIEW OF POSITION
The F&B Supervisor plays a key role in overseeing the daily operations of food and beverage service areas, ensuring high service standards, operational efficiency, and guest satisfaction. Reporting to the Assistant F&B Manager or F&B Manager, this position supports team coordination, supervises service delivery, manages guest interactions, and ensures adherence to hygiene and quality standards. The F&B Supervisor serves as the point of contact during shifts, ensuring staff are well-prepared and motivated to provide outstanding service in line with the organization’s brand values.
Duties may include but not limited to:
- Supervise daily F&B operations, ensuring smooth service flow and guest satisfaction.
- Assist in staff scheduling, delegation of tasks, and conducting daily briefings.
- Support the training and onboarding of F&B team members.
- Ensure cleanliness, hygiene, and safety standards are strictly followed.
- Monitor service quality and proactively address guest complaints and feedback.
- Oversee opening and closing procedures of the outlet.
- Manage beverage and consumable stock levels; place orders and coordinate with suppliers.
- Perform regular inventory checks to prevent stock shortages and control wastage.
- Process and submit payment claims related to F&B purchases and services in a timely manner.
- Maintain accurate records of stock movement, purchase orders, and supplier communications.
- Ensure all procurement follows internal approval and budgeting guidelines.
- Collaborate with kitchen and bar teams to ensure timely and coordinated service.
- Act as shift in-charge and communicate effectively with management and team members
Yêu Cầu Công Việc
QUALIFICATIONS INCLUDE THE FOLLOWING:
- 3+ years of experience in F&B operations, with at least 1 year in a supervisory role.
- Strong leadership, interpersonal, and communication skills.
- Good understanding of food and beverage service procedures.
- Ability to work in a fast-paced environment and handle high-pressure situations.
- Proficiency in English; other languages such as Mandarin or Korean are a plus.
- Flexibility to work varied shifts including evenings, weekends, and holidays.
- Familiarity with POS systems and inventory processes
Hình thức
Quyền Lợi
- The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
- A competitive salary and comprehensive benefits.
- Professional development in a fast-paced and innovative environment.
Mức lương
Từ 12 đến 20 triệu
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