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Mô Tả Công Việc
- Follow up with guest regarding satisfaction with guest-related issues.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
- Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Cash guests' personal checks and traveler's checks.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
Yêu Cầu Công Việc
- Be interested in hospitality industry
- Good English communication is an advantage
- Want to develop career path with Marriott International
Hình thức
Quyền Lợi
- Compentetive salary and monthly service charge
- 12 Annual Leaves for a working year
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Join in hotel activities
- Training opportunities for career development
Mức lương
Thỏa thuận
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hãy phản ánh với chúng tôi.
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
