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Mô Tả Công Việc
- Supervise front desk staff and ensure that they provide excellent customer service
- Respond to guest's inquiries and requests in a timely and professional manner
- Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
- Manage reservations and room availability
- Ensure the accuracy of billing and payment processes
- Monitor and review guest feedback
- Resolve customer complaints
- Train and coach front desk staff
- Monitor staff performance and provide feedback
- Maintain a clean and organized front desk area
Yêu Cầu Công Việc
- High school diploma or equivalent
- Previous experience in a customer service role
- Excellent interpersonal and communication skills
- Proven leadership and organizational skills
- Working knowledge of hotel management systems
- Able to multitask and prioritize tasks
- Flexible schedule with the ability to work nights, weekends, and holidays
Hình thức
Quyền Lợi
- Competitive salary and monthly service charge
- Annual Leaves
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Join in hotel activities
- Training opportunities for career development
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
