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Mô Tả Công Việc
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Supervise front office operations during assigned shift including:
o Maintenance of guest information
o Maintenance of information about local events
o Compile occupancy statistics
o Supervise the use of he public address system
o Supervise group bookings
o Assisting with serious complaints
• Supervise cashiering activities during shift including:
o Cash handling and banking procedure
o Dealing with irregular payments
o Instructing staff in credit policies and facilities
o Instructing staff in cash security procedures
o Carry out debtor control
o Prepare reports
o Supervise the cashiering system
• Works with Superior and Human Resources on manpower planning and management needs
• Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
Yêu Cầu Công Việc
- Required Skills –
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.
- Proficient in the use of Microsoft Office and Front Office System
- Problem-solving and organizational abilities
- Qualifications –
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management, or equivalent
- Experience –
- 1 year of experience in front office/guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Hình thức
Quyền Lợi
- Full salary and service charge in probation period
- Attractive salary and insurance package
- Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
- Opportunity to join international training and development programs
- Delicious and nutritious meal at Hotel’s Social Café
- Laundered uniform provided by Hotel
- Pre-employment health check and annual health check
- Free parking
- Recognition program with valuable gifts
- Summer vacation and many team building activities
- Hotel discounts worldwide at all IHG Hotels and Resorts
- Food & Beverage discount at Hotel
- Other benefits according to Hotel’s policy
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
