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Mô Tả Công Việc
- Agile Software Development: The Onix development team follows a two-week sprint cycle for seasonal releases. Additionally, Kanban is used for technical support purposes.
- Technical Consultant Service: Collaborate with the Professional Service consultant department to provide technical solutions to customers. This position primarily focuses on technical consultant projects rather than product development.
Technical Support:
- Assist various customers with data processing and API integration technical support.
- Develop effective tools/processes to handle technical cases efficiently.
- Create and maintain process/routine documentation for the Professional Service department.
Product Development:
- Actively participate in Product Backlog Refinement meetings to contribute to the development of the Product Backlog. Communicate the business domain, logic, exceptional rules, and platform behavior.
- Work collaboratively with Product Specialists, Developers, QCs, and Team Leaders during daily sprints, Sprint Planning meetings, and Release Planning meetings to ensure progress transparency and successful planning.
- Implement new features and enhancements for existing products based on refined product backlog items.
Yêu Cầu Công Việc
- Agile Software Development: The Onix development team follows a two-week sprint cycle for seasonal releases. Additionally, Kanban is used for technical support purposes.
- Technical Consultant Service: Collaborate with the Professional Service consultant department to provide technical solutions to customers. This position primarily focuses on technical consultant projects rather than product development.
Technical Support:
- Assist various customers with data processing and API integration technical support.
- Develop effective tools/processes to handle technical cases efficiently.
- Create and maintain process/routine documentation for the Professional Service department.
Product Development:
- Actively participate in Product Backlog Refinement meetings to contribute to the development of the Product Backlog. Communicate the business domain, logic, exceptional rules, and platform behavior.
- Work collaboratively with Product Specialists, Developers, QCs, and Team Leaders during daily sprints, Sprint Planning meetings, and Release Planning meetings to ensure progress transparency and successful planning.
- Implement new features and enhancements for existing products based on refined product backlog items.
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