Mô Tả Công Việc
- Telephone service, via mail and ticket system for internal problems related to the Certification business system,
- Have knowledge of Peterson Control Union's global processes and policies in order to assist users in complying with them,
- Resolve in a timely manner the different functional and technical support requirements,
- Escalate to your supervisor in a timely manner the different problems that are beyond your responsibility,
- Collaborate and maintain documentation on user manuals and functional changes.
- Participate with the systems technical team in the design of solutions associated with the requirements and growth of the business,
- Detail the incidents and functional improvements so that the systems technical team can carry them out.
- Prioritize and follow up on the requirements that the development team is developing.
- Work with the Data Analytics team in the development of dashboards for internal and external clients.
- Participate in Daily Meeting.
Yêu Cầu Công Việc
- Telephone service, via mail and ticket system for internal problems related to the Certification business system,
- Have knowledge of Peterson Control Union's global processes and policies in order to assist users in complying with them,
- Resolve in a timely manner the different functional and technical support requirements,
- Escalate to your supervisor in a timely manner the different problems that are beyond your responsibility,
- Collaborate and maintain documentation on user manuals and functional changes.
- Participate with the systems technical team in the design of solutions associated with the requirements and growth of the business,
- Detail the incidents and functional improvements so that the systems technical team can carry them out.
- Prioritize and follow up on the requirements that the development team is developing.
- Work with the Data Analytics team in the development of dashboards for internal and external clients.
- Participate in Daily Meeting.
Hình thức
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.