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Mô Tả Công Việc
OVERVIEW OF POSITION
The Gaming Technical Supervisor oversees the maintenance, repair, and troubleshooting of slot gaming equipment, ensuring optimal performance and compliance with regulations. This role requires supervising a team of technicians, coordinating with management, and supporting the Assistant Technical Manager in operational excellence.Duties may include but are not limited to:
- Lead a team of gaming technicians, ensuring adherence to operational and safety standards.
- Oversee the installation, maintenance, and repair of slot gaming systems and equipment.
- Conduct performance checks and preventive maintenance to minimize downtime.
- Monitor compliance of gaming systems with regulatory standards.
- Troubleshoot and resolve technical issues to support uninterrupted gaming operations.
- Maintain accurate logs of repairs, inspections, and maintenance schedules.
- Train team members on equipment operation and troubleshooting techniques.
- Coordinate system updates, including hardware and software upgrades.
- Serve as a point of escalation for complex technical issues.
- Collaborate with vendors for technical support and procurement of parts.
- Prepare technical reports and present findings to the Assistant Technical Manager.
KEY FUNCTIONS
Team Supervision
- Guide technicians in maintaining compliance with SOPs.
- Foster a team environment that promotes growth and accountability.
Maintenance and Troubleshooting
- Ensure the effective execution of preventive maintenance schedules.
- Troubleshoot complex equipment issues and implement solutions promptly.
Compliance and Reporting
- Conduct audits to ensure compliance with gaming regulations.
- Prepare comprehensive maintenance and performance reports.
Training and Development
- Ensure gaming systems and practices align with regulatory and safety standards.
- Assist in managing audits and inspections to meet compliance requirements.
Reporting and Documentation
- Mentor technicians, providing ongoing training on the latest technologies.
- Evaluate team members’ performance and identify skill enhancement opportunities.
Yêu Cầu Công Việc
QUALIFICATIONS INCLUDE THE FOLLOWING:
- Diploma or degree in Electronics, IT, or a related technical field.
- 2-4 years of experience in a gaming technical role, preferably in a supervisory capacity.
- Proficiency in slot gaming systems, hardware, and software.
- Strong problem-solving and troubleshooting skills.
- Excellent leadership and team management abilities.
- Knowledge of industry compliance and safety regulations.
- Strong communication and interpersonal skills.
Hình thức
Quyền Lợi
- The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
- A competitive salary and comprehensive benefits.
- Professional development in a fast-paced and innovative environment.
Mức lương
Thỏa thuận
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