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Mô Tả Công Việc
- Report and follows up on any maintenance requirements in close co-operation with Engineering department, and ensure that they are remedied promptly.
- Ensure that staff uses and maintains cleaning equipment and machines in a proper way. Cleaning equipment and machine are to be stored and good working condition.
- Ensure that supplies for Public Area are replenished timely.
- Ensure regulations of the department and hotel are being followed.
- Responsible for strict key control.
- Schedule and supervise the scrubbing and shampoo of carpet/upholstery in his areas of responsibilities.
- Inspect the public area regularly during shift.
- Ensure the flowers and plants in good conditions, report to Executive Housekeeper if find any problems and inform the supplier to change it in time.
- Ensure the PA storeroom is clean and chemicals and tools are prepared well.
- Maintain daily public area logbook, sign out and hand over to following supervisor.
- Assume other duties assigned by the Executive Housekeeper.
- Counsel staff and prevent work-related problems.
- Assist with the preparation of associate duty rosters.
- Assist with associate training and development.
- Provide ongoing advice and support to associate under your supervision.
- Ensure guest needs and reasonable requests are met.
- Seek opportunities to continually improve guest service by reporting guest comments.
- Take appropriate action to resolve guest complaints.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Conduct shift briefings to ensure hotel activities and operational requirements are known.
- Other tasks which assigned by the leader.
Yêu Cầu Công Việc
• High school diploma or GED; 2 years experience in the same/ similar position in a large scale Hotel/ Resort.
OR HOẶC
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the same/ similar position in a large scale Hotel/ Resort.
• Communication and writing skills in English and Vietnamese; additional language is beneficial.
• OPERA experience is beneficial.
• Excellent Presentation and "Count- on- me!" personality
• Excellent organizational and time-management skills.
• Strong Leadership skills.
Hình thức
Quyền Lợi
• Competitive salary/ Mức lương cạnh tranh
• Service charge (after Resort opens)/ Phí phục vụ (Sau khi khu nghỉ mát mở cửa hoạt động)
• Duty meals/ Bữa ăn trong ca
• Transportation return Nha Trang to Cam Ranh/ Xe đưa đón CBVN từ Nha Trang – Cam Ranh
• Accommodation provided in KN Paradise for non-local employees/ Nơi ở cho quản lý nội trú là người ngoại tỉnh trong khu nghỉ mát KN Paradise
• Discounted accommodation in 9,200 Hotels and Resorts worldwide/ Được giảm giá lưu trú trong 9,200 khách sạn và khu nghỉ mát của tập đoàn trên toàn thế giới.
• Social insurance, health insurance and unemployment insurance/ Bảo hiểm xã hội, Bảo hiểm y tế và bảo hiểm thất nghiệp.
• Annual bonus (paid before Tet Holiday) / Thưởng hàng năm ( Được trả trước lễ Tết)
• Work related travel expenses paid by the company/ Chi phí liên quan đến công việc, công tác sẽ được công ty chi trả.
• Annual salary review/ Xem xét tăng lương hàng năm
• Discounted accommodation at property and at all F&B outlets/ Được giảm giá lưu trú tại khu nghỉ mát và dịch vụ ăn uống tại tất cả các outlet của nhà hàng.
• Employee rewards program for excellence in service to guest and to colleagues/ Khen thưởng nhân viên xuất sắc trong phục vụ khách hàng cũng như đối với đồng nghiệp.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
