Mô Tả Công Việc
- The Guest Experience Manager is a full-time, on-site role based in Hoi An
- This role involves overseeing guest interactions to ensure high levels of satisfaction and hospitality.
- Responsibilities include managing and training the guest services team, resolving guest issues efficiently, enhancing the overall guest experience, and maintaining excellent customer service standards.
- The manager will collaborate with various departments to create memorable experiences for all guests.
Yêu Cầu Công Việc
- Strong skills in Guest Experience and Customer Satisfaction
- Excellent abilities in Communication and Customer Service
- Experience in managing, coaching, and providing Training to teams
- Strong problem-solving and decision-making capabilities
- Proactive mindset with attention to detail and a commitment to delivering high-quality service
- Previous experience in hospitality or service-related industries is a plus
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred
Hình thức
Quyền Lợi
- 13th-month salary
- Competitive compensation scheme including an annual performance bonus
- Employee discount
- Provide budget for Laptop purchasing
- Social insurance: in accordance with the Social Insurance Law
Mức lương
Từ 12 đến 20 triệu
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.