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Mô Tả Công Việc
- Handle guest check-ins and check-outs efficiently and professionally.
- Prepare and maintain the lounge area, ensuring all amenities (e.g., fruits, water, etc.) are properly set up
- Ensure cleanliness and readiness of the lounge at all times to provide a welcoming atmosphere for guests
- Review the club guest list, identifying VIPs, birthday guests, and those celebrating special occasions
- Report the number of club guests utilizing Happy Hour to the Chef for accurate service planning
- Arrange VIP room amenities as required
- Monitor and request additional supplies for any out-of-stock items to maintain seamless operations
- Conduct an end-of-day inventory check (e.g., water, wine, soft drinks) and submit a report on remaining stock
- Perform other tasks assigned by Department Head.
Yêu Cầu Công Việc
- Bachelor’s degree or Diploma in Hospitality Management or a related field.
- Proficiency in English (reading, writing, and speaking).
- Strong interpersonal skills with a customer-focused attitude.
- Preferred: At least one year of experience in a 4- or 5-star hotel.
- Willingness to work on a rotating shift schedule.
Hình thức
Quyền Lợi
- Competitive salary based on experience and competency
- Service charge bonus
- Night shift, split shift, and overtime allowances (if applicable)
- Annual salary review based on actual business performance
- Social insurance, unemployment insurance, health insurance, and 24/7 accident insurance in accordance with labor law
- Duty meals, parking, uniforms (including laundry service) are provided
- Holiday and Tet bonuses as per company policy.
- Professional working environment with opportunities for career growth and advancement.
- Other allowances: birthday gifts, wedding and maternity support, sick leave benefits, etc., according to company policy.
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