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Mô Tả Công Việc
- Ensure that clear and constant communication lines are kept within all staff areas and Hotel departments.
- Be familiar with all room types and rates in the hotel and their availability status; upsell whenever possible.
- Learn to post all charges without delay and update the folios, balancing of credit card, charges, and cash, and accurate handling of cash float.
- Learn to efficiently and courteously provide cashiering-related services and foreign exchange, information, and maintain good guest relations at all times
- Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
- Support courtesy and hospitality across the desk, file registration cards for arriving guests, and post advance deposit.
- Support to ensure registration cards are accurately completed as per the required laws.
- Support to ensure the check-in screen in the Front Office computer is accurate and all details have been completed.
- Support filling the supporting bills onto the respective guest bill docket.
- Support to record all the vouchers received by checking against the system to match with guest reservations.
- Responsible for documents with serial numbers like official receipts, paid-out forms, rebates, currency exchanges, etc.
- Be responsible for the correct and accurate preparation of weather messages as required.
- Maintain a well-groomed appearance and a tidy work area, ensure that the ground floor lobby area including, is kept neat and clean at all times.
- Support other departments as assigned by the Front Office Manager and perform other tasks required.
Yêu Cầu Công Việc
- At least 2 years of hands-on experience in a similar position.
- Guest service oriented and good English communication.
- Computer skills: Proficient in Microsoft Office.
- Strong sense of urgency, ability to prioritize and delegate tasks.
- Strong sense of commitment and unquestionable integrity.
- Willing to assist other departments where needed.
Hình thức
Quyền Lợi
- Attractive Salary & Bonus
- Accident Insurance (24/24)
- Full Participation in Insurances
- Working Time: 45 hrs/week, 2 Days Off
- Friendly & Dynamic Working Environment
- Great Job Opportunities
- Monthly Service Charge
Mức lương
Thỏa thuận
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