Mô Tả Công Việc
- Directs, supervises and coordinates the activities in Guest Service Center department
- Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services.
- Manages and monitors the operation of all equipment’s, software, hardware and endure all units are working and installed properly
- Maintains up to date list of all telecommunication equipment
- Maintains suitable record to process telephone calls in the billing system, and to maintain record of the room status up to the Brand minimum standards
Yêu Cầu Công Việc
- Excellent communication skills - Fluent in oral/written English and Vietnamese
- Acts in a professional and diplomatic manner. Is open and approachable, empathetic and culturally sensitive, confident
- Well versed with Hotel organization and policies.
- Work independently, good judgment, initiative taker Strong communication and organizational skills
Hình thức
Quyền Lợi
- Healthcare plan and 24 hours insurance
- A lot of opportunities for training, development and internal promotion
- Great discount on room rate and F&B for associates, family and friends
Mức lương
Thỏa thuận
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