Mô Tả Công Việc
Responsibilities:
- Greet and welcome clients in a friendly and professional manner.
- Manage reservations and appointment schedules efficiently.
- Provide detailed information about our grooming and wellness services.
- Address client inquiries, concerns, and requests with prompt and courteous responses.
- Ensure the reception area is clean, organized, and presentable.
- Collaborate with the service team to coordinate and optimize guest experiences.
- Upsell additional services and products when appropriate.
- Handle payment transactions accurately and efficiently.
- Maintain a positive and proactive attitude in a fast-paced environment.
Yêu Cầu Công Việc
Requirements:
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively in a high-energy environment.
- Strong organizational skills with attention to detail.
- Knowledge of grooming and wellness services is a plus.
- Proficient in basic computer skills and booking systems.
- Availability to work flexible hours, including evenings and weekends.
- Fluent in both English and Vietnamese.
Hình thức
Quyền Lợi
- Salary: 10-15M based on experience plus 13th month salary.
- Weekly working hours: 40 hours, from Monday to Friday.
- 20 days of paid leave and 10 days of paid sick leave per year.
- Meal allowance: 40,000 VND per working day.
- 20% discount on company products and 50% staff discount on all F&B services for your personal consumption.
- Sales incentive.
Mức lương
Từ 12 đến 20 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.