[HẢI PHÒNG] Key account executive

JOB DESCRIPTION
1) Maintaining, and developing the relationship and business with the companys Key customers.
- Monitoring to maintain relationships and expand business with the companys Key customer: make regular visit and call to the customer, seek customer demand, and hear customer opinions and requests. Propose solutions to meet the clients demand.
- Solve problems in daily work with customers and operation depts.
- Make good connections and co-operation with internal depts.
- Establish good relationships with external partners such as shipping lines, airlines, and trucking companies..
- Coordinate and support the internal offices, branches, or subsidiaries company.
2) Maintaining, and developing the relationship and business with the companys Key customers.
- Seeking and developing new Key Customers ( Revenue > 5 billion VND):
+ Researching new Key Customers information and building up a relationship with them to join their bidding.
+ Cooperating with internal and external partners to develop the business with new Key Customers.
3) Compliance assurance and operational efficiency
- Compliance Assurance
- Follow up on the companys policy by yourself & comply with it.
- Ensure to make proper SOP & instruct the colleagues to follow it.
- Ensure accuracy in pricing (Approve pricing before starting a business)
Operational Efficiency
- Improve the efficiency of work
- Establish and maintain effective working relationships with all supporting departments.
- Coordinate with related departments (CS, OPS, LOG, ACC) to ensure timely information.
- Create goods cooperation with branch offices for sales activities.
- Make a support/backup system in the team
Timeliness and accuracy of the report
- On-time reporting
4) Improve your own capacity
- Build up solidarity and mutual support within the team and company
- Self-study to skill up and self-improvement.
- Join all training programs.