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Mô Tả Công Việc
Sells and serves products to customers in a courteous and friendly manner.
Continues to learn and educate themselves on whole bean knowledge, coffee blends, tea products, bakery items, coffee brewing, and blended products.
Participates in all sales promotions effectively and efficiently.
Safely handles all hot and cold drinks during drink preparation.
Ensures that all customers are educated on our products and services.
Maintains the highest quality, consistent product standards.
Follows all Company drink recipes and procedures.
Passes monthly re-certifications in a timely manner.
Greets all customers with fast, friendly, personalized service and develops a rapport with our customers by learning their names, favorite drinks and food items.
Verbally receives and calls back customer orders in a friendly manner.
Reports all customer complaints to manager on duty.
Responds proactively to prevent customer service situations.
Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.
Answers customer questions regarding coffee blends, preparation, and product freshness.
Weighs, grinds and packs coffee per customers’ orders according to Company guidelines.
Sells and serves baked goods and miscellaneous food items to customers.
Maintains efficient, friendly service standards and demonstrates such standards when training other team members.
Yêu Cầu Công Việc
2 - 3 years of experience in big coffee chains in Vietnam.
Excellent verbal and written skills.
Well-organized and detail-oriented.
Minimum high school diploma or equivalent.
Able to work on Public Holidays
Hình thức
Quyền Lợi
2. Professional training
3. Full insurance contribution and accident insurance
4. Paid OT during public holiday
5. Career development
Mức lương
Từ 8 đến 12 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
