Head of Collection Strategy and Analytics

Job Summary: Head of Collection Strategy and Analytic plays a key role in controlling/ monitoring Collection portfolio, building flexible collection strategy according to collection buckets, customer segments to increase collection performance as well as team management.Trách nhiệm công việc1. Controlling/ monitoring Collection portfolio (30%): Be responsible for managing Collection MIS to support SVFC Collections operations, SVFC Collections portfolio, work with various functions to remedy data issues identified through various actions. (10%) Be responsible for ensuring the effectiveness of collection information to perform business analyzed internally and externally. Develop and enhance Collection MIS and models for portfolio analytic and summary. (10%) Perform ad-hoc and on-going analysis/ tests/ due diligence related to collection strategies and portfolio performance. (10%) 2. Collection strategy, cost and effective control (40%): Ensure the effectiveness of collection information to perform business analyzed internally and externally. (10%) Ensure timely and accurate reporting of various levels of strategic segmentation, including credit loss, delinquency reporting and recovery collection, short and long-term forecasting of delinquency, loss measures and recoveries. (10%) Ensure flexible collection strategy according to collection buckets, customer segments. (10%) Cost and effective control. (10%) 3. Team management (30%): Maintain team members, minimize turnover rate, balance workload across members. (20%) Training, motivating, coaching team members. (10%) Kỹ năng & Chuyên môn1. Education: Bachelor’s Degree require 2. Minimum Experience: 5+ years related work experience in Banking and Financial Institutions. 3. Knowledge, Competencies, Skills Collection background is a plus. Knowledgeable on database management (SAS, SQL Server, Oracle), SQL language, Microsoft Office... Knowledgeable on R language, Python is a plus. Knowledgeable on modeling/business statistics as a preferred. 4. Others To get deep understanding and fully comply with (1) Corporate Integrity Policies (including: policies of Conflict of Interest, Anti-Fraud, Anti-Bribery & Corruption (Gift &Entertainment register), (2) Anti-Money Laundering Policy & Countering Terrorism Financing; (3) and regulation on your roles and responsibilities in operational manual. To be responsible for reporting suspected incidents of fraud. Leadership, problem solving, communication, decision making, planning and implement skills. Phúc lợi dành cho bạn Attractive KPI Bonus (monthly or yearly) and 13th month salary Premium personal healthcare insurance for all employees and spouse and/or children 14 – 20 days annual leave, 3 days of sick leave with pay