Head Of Logistics Sales Department

JOB RESPONSIBILITIES:1. Develop and Execute Sales Strategy • Analyze the logistics market and identify potential customer segments (export-import businesses, FDI enterprises, factories, warehouses, etc.). • Propose and implement plans to expand market share and develop services (trucking, sea freight, air freight, warehousing, customs clearance, etc.). • Create and execute quarterly/yearly business plans, assign sales targets to teams and individual sales staff. • Regularly assess strategic effectiveness and adjust according to market conditions and company capacity.2. Manage and Develop Sales Team • Recruit, train, and lead a professional sales team with logistics expertise. • Establish KPIs, monitor, and evaluate individual and team performance. • Build a positive work culture with collaboration and goal orientation. • Provide training on sales techniques, negotiation, customer service, and logistics knowledge.3. Customer and Partner Development • Seek and approach new clients through channels such as cold calls, trade shows, partnerships, and digital platforms. • Maintain and strengthen relationships with existing clients to ensure satisfaction and high service reuse rate. • Personally attend meetings, contract negotiations, handle complaints, and support key account requirements. • Coordinate with the marketing department to create promotional programs, sales materials, and business support campaigns. • Lead and mentor the team in engaging with major clients. • Be responsible for both individual and departmental KPIs.4. Internal Coordination and Service Improvement • Work closely with operations, customer service, accounting departments to ensure service quality and customer experience. • Collect customer feedback, evaluate service efficiency, and propose quality improvement solutions. • Contribute to pricing policies, discount mechanisms, and contract terms to optimize business performance.5. Reporting and Data Analysis • Prepare regular reports (weekly/monthly/quarterly/yearly) on revenue, sales performance, and customer trends. • Analyze sales data, market trends, and customer behavior to form appropriate strategies. • Stay updated with logistics industry developments and advise the Board of Directors on strategic directions.