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Mô Tả Công Việc
- To direct and manage all day to day Operation department activities.
- Responsible for arranging work shifts and records attend department's timesheets.
- To develop, implement and monitor operating policies and procedures for the Golf Operation department aimed at delivering the standard of service and operations expected.
- To develop and implement a detailed work roster. and effectively manage
- To effectively manage the Golf Operation department ensuring the department operates within the expenditure targets set in the operating budget.
- Responsible for the asset management of department. Ensure equipment and tools used for the right purpose and in accordance with the technical.
- Management Software handicap system, update handicap information for monthly membership.
- Responsible scoring for tournaments.
- To keep detailed report day to day of Caddie rounds to enable the proper payment of round commissions.
- Monitoring starter Employee entered correctly of hire data and round fee.
- Monitor and manage the golf cart to ensure the golf cart is in good condition for customer use.
- To monitor the performance assessments of each department ensuring they are delivering the standard of service expected.
- Monitor the pace of play on the course taking proactive action to ensure a group do not unduly hold up play.
- Be proactive in ensuring the presentation of the golf course is to the required standard throughout the day.
- Ensures that the golfers follow the club rules relating to play on the course.
- Proactively encourages golfers to follow the rules of golf and etiquette on the course.
- To approach any person on the golf course who does not have the right to be there and escort them in the clubhouse or off the premises.
- Proactively approach golfers providing assistance if required.
- Proactively resolve customer questions about rules and etiquette on the golf course.
- Ensure all working areas are kept in a clean and tidy manner.
- Ensure healthy enough to work outdoors.
- Keep body always clean and tidy.
- To comply with all standards of performance, behaviour, and operational policies and procedures in place at the golf club at all times.
- Participates in internal and external activities that are judged as appropriate to enhance the prestige of the company; or broadens the scope of the company’s operations by fulfilling the public obligations of the company as a participating member of the community.
- Performs other relevant duties as directed by the General Manager.
Yêu Cầu Công Việc
- Be a competent starter.
- Good customer service skills.
- Good oral communication skills.
- Good oral communication skills by English.
- Ability to work on own initiative.
- Ability to lead, supervise and motivate a large team.
- Understanding of the Rules of Golf, golf handicapping systems and golf tournament formats.
- Ability to multi task and mange time effectively.
- Excellent organizational skills and be able to meet deadlines.
- Ability to work with sensitive and confidential information.
- Knowledge of word processing, spreadsheet, accounting applications and database management software.
- Understand maintenance of golf cart and repair of machines and equipment.
- Scoring quickly and accurately for the golf tournament.
- Minimum 3-5 years experience of working in the golf operations at a golf club with 2 of those years as a Starter Supervisor or Vice Starter.
- Extensive experience in golf cart maintenance and management of golf carts.
Hình thức
Quyền Lợi
- Training & Development
- Insurance
- Health checkup
Mức lương
Thỏa thuận
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