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Mô Tả Công Việc
- Maintain high customer service focus with the customers always in mind.
- Possess a positive attitude, take responsibility and initiative to resolve issues, communicate clearly with customers and colleagues.
- Motivated and committed, approach all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Respond quickly and positively to changing requirements including those on performance.
- Maintain high team focus by cooperating and supporting colleagues in the pursuit of team goals.
- Contribute ideas and suggestions to enhance operational and environmental procedures in the hotel.
- Actively promote the service and facilities of Hilton hotels to guests and suppliers.
- Perform all duties and responsibilities safely for yourself and others in the workplace.
- Prepare the supervisors’ files for briefings, including daily function sheets and documents of other F&B activities held in the hotel.
- Handle team members’ particulars and enquiries on public holidays, vacation days due to them and recording of their medical records.
- Arrange team members’ uniform requests and filing of accident reports.
- Fill productivity forms pertaining to the number of team members’ strength in their respective sections, overtime hours and number of extra labour involved.
- Check weekly duty rosters, keeping track of changes in shifts and team members on emergency leave such as medical leave or compassionate leave.
- Record these in the attendance report including split shifts and transportation claims.
- Arrange F&B department and F&B office requisitions such as office materials, food and beverage requests, and market lists to ensure sufficient stock.
- Collect mails, write letters, memorandums and follow up on memos.
- Attend F&B and F&B department meetings, keeping attendance, writing minutes and sharing the minutes to all concerned.
- Handle requests by other departments concerning the F&B department and process cake orders.
- Type and follow up on six months objectives, arranging team member and manager discussions for the employee’s progress report and assist in translations where necessary for team members.
- Check timecards, listing the number of days, lateness, absence without permission, medical leave reports, etc.
- Take charge and ensure that the filing system in the F&B office is effective.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out any other reasonable duties and responsibilities as assigned.
Yêu Cầu Công Việc
- University degree, college certificate or secretarial training in a vocational school or educational institute.
- 1-2 years in a similar position.
- Fluent in English to meet business needs.
- Good command of F&B and Kitchen department related expressions.
- Proficient in Microsoft Word and Excel.
- Fast and accurate typing skills.
- Organized and possess good communication skills.
- Good translation capability.
Hình thức
Quyền Lợi
- Competitive salary
- Insurance as labor law (applied from starting date)
- Health Care Insurance (24/7)
- 14 Annual Leaves
- Working hours: 8 hours/ day, 2 days off per week
- Relocation, home leave ticket, and repatriation allowances
- Accommodation, uniform, transportation, meals
- Service Charge
- Others benefits
Mức lương
Từ 8 đến 12 triệu
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
