Mô Tả Công Việc
- Oversee and update the training notice board with comprehensive information on internal and external training opportunities, hotel programs, and development activities.
- Lead the execution of recognition programs that reinforce engagement and performance excellence.
- Organize and coordinate approved cross-training initiatives, ensuring smooth scheduling and follow-through.
- Drive the design, implementation, and delivery of talent programs in alignment with brand standards.
- Establish, maintain, and continuously improve training and talent program policies.
- Develop and execute needs analyses and in-house training plans on a regular basis.
- Propose, design, and manage training calendars and ensure all training records are accurate, complete, and audit-ready.
- Create and maintain tools and systems that align learning and development programs with hotel objectives.
- Ensure training and development strategies are integrated into business plans and budgets, with measurable goals tracked and reported.
- Contribute to the preparation and achievement of the Training department’s annual goals and objectives.
- Facilitate the design and delivery of multi-skill programs to build workforce agility.
- Manage the planning, execution, and evaluation of orientation programs for new team members.
- Provide guidance and support on personal development plans to team members, fostering career growth.
- Implement effective management and communication practices that sustain motivation, engagement, and accountability.
- Monitor, track, and report training records and attendance as required by management.
- Support departmental trainers with resources, facilitation, and coaching as needed.
- Promote a culture of respect and inclusivity when dealing with guests and workplace colleagues from diverse backgrounds.
- Demonstrate awareness of duty of care by adhering to occupational health and safety legislation, policies, and procedures.
- Ensure compliance with the hotel’s security, safety, and emergency policies and procedures, including first aid and fire readiness.
- Reinforce understanding and compliance with the hotel’s team member rules and regulations across departments.
- Undertake any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to amend this job description at its sole discretion without advance notice.
Yêu Cầu Công Việc
- University graduate.
- Minimum 2 years of related working experience in the hotel industry.
- Have management experience in a training supervisory or above role, in an international 5-star hotel.
- Excellent command of written and spoken English and Chinese to meet business needs.
- Good communication skills.
- Knowledgeable of Learning & Development.
- Good presentation and teaching skills.
- Good project management skills.
- Excellent coordination and organization ability.
- Willing to take challenges and work under pressure.
Hình thức
Quyền Lợi
- Service Charge
- Competitive salary
- Insurance as labor law (apply from starting date)
- Heath Care Insurance (24/7)
- 14 Annual Leaves
- Working hours: 8 hours/ day, 2 days off per week
- Relocation, home leave ticket, repatriation allowances
- Accommodation, uniform, transportation, meals
- Others benefits
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.