[Hilton] Marketing Trainee

ESSENTIAL FUNCTIONS

• Social Media Champion

• Review and update brand website

• Review and update of third party websites

• Support in photo shoots (sales, PR and marketing)

• Maintain and update hotel’s photo library and keep a comprehensive image filing system

• Coordination of the hotel’s monthly activities and promotions information for release to local, regional and international media

• To update and regularly review all hotel, venues and spa listings in brand.com, print and electronic media

• To assist in the production of monthly clipping reports

• Assist in the production of all promotional material, including gathering of supporting data and collateral material

• Support in maintaining databases

• Maintain the department facilities, standards of presentation and levels of service to a level that achieves and exceeds Company Brand Standards.

• Understand what role Business Development plays in a Hotel and how impacts on operational tasks.

• Ensure the day to day smooth and efficient running of department in line with Company standards, continually setting a good example by being seen to pay attention to detail.

• Set and maintain the highest standards of dress appearance and hygiene at all times in line with Colleague personal Presentation Standards.

• Making suggestions on improvement areas to develop systems/practices/operation.

TASKS TO COMPLETE

• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.

• Initiate and prepare reports as required

• Communicate and coordinate with other departments

• Attend monthly meetings

• Perform other duties and responsibilities as assigned or required

• Completion of project and report based on the department / hotel requirement

• Share experience with other team members, learn of different cultural differences and adjusting behavior according with different set ups.