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Mô Tả Công Việc
As the Personal Assistant, you will be responsible for performing the following tasks to the highest standards:
Xem toàn bộ Mô Tả Công Việc
- Arrange appointments and meetings for the General Manager, record them in the calendar / diary and ensure the General Manager has the appropriate documentation for each appointment.
- Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested and take minutes of attended meetings.
- Receive visitors and guests on behalf of the General Manager and in his / her absence, answering questions and concerns and following through with resolutions.
- Arrange room and restaurant reservations for VIP guests / personnel if requested.
- Arrange and coordinate the General Manager's schedule and remind him / her in time.
- Assist the General Manager in compiling guest data to be used for service quality improvement.
- Assess priorities of work and, wherever possible, assist in organizing the General Manager’s priorities.
- Answer telephone calls in the Executive Office as and when required.
- Assist the General Manager to deal with hotel related official documents, such as owner's report, thank you letters, complaint letters and other business documents.
- File and record all business documents as required.
- Check documents submitted by departments and record when use the stamp.
- Assist with translations, verbal and written.
- Maintain strictest confidentiality at all times on all matters.
- Demonstrate essential overall knowledge of the organization.
- Understand the responsibilities of other sections and departments and cooperate with them.
- Adhere to the hotel’s security and emergency policies and procedures.
- Demonstrate professional attitude and behavior at all times.
- Prepare and maintain files, reports, letters, memorandums and other relevant business documentation.
- Ensure all reporting and servicing deadlines are met on a timely basis.
- Maintain an accurate tracking system for prompt handling of issues concerned.
- Order and maintain office supplies.
- Abide by the team member handbook, hotel policies and procedures, hotel code of conduct.
- Maintain personal presentation to hotel standards.
- The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
- Carry out any other reasonable duties and responsibilities as assigned.
Yêu Cầu Công Việc
- Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred.
- Minimum 2 years’ experience as a Personal Assistant, Executive Assistant, or in a similar administrative role, preferably in a hospitality or corporate environment.
- Strong organizational and time-management skills, with the ability to manage multiple priorities efficiently.
- Excellent verbal and written communication skills in English; proficiency in additional languages is an advantage.
- High attention to detail and accuracy in scheduling, documentation, and record-keeping.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office equipment and scheduling tools.
- Proven ability to handle confidential information with integrity and discretion.
- Strong interpersonal skills to liaise professionally with executives, colleagues, guests, and external partners.
- Ability to take clear and accurate meeting minutes.
- Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment.
- Professional appearance and demeanor in line with hotel standards.
Hình thức
Quyền Lợi
Hilton is a leading global hospitality company. We deliver a comprehensive benefits package including health, financial, travel, family support, and personal development while fostering a workplace culture built on respect, hospitality, and well‑being.
- Service Charge
- Competitive salary
- Insurance as labor law (apply from starting date)
- Heath Care Insurance (24/7)
- 14 Annual Leaves
- Working hours: 8 hours/ day, 2 days off per week
- Relocation, home leave ticket, repatriation allowances
- Accommodation, uniform, transportation, meals
- Others benefits
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