Mô Tả Công Việc
- Perform general office duties to support Consumer Operations (e.g., filing, sending emails, typing, faxing, copying)
- Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders)
- Promote brand awareness internally and externally
- Gather materials and assemble information packages (e.g., brochures, promotional materials)
- Use sales techniques to maximize convention revenue while maintaining guest loyalty
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in sales process software
- Answer guest questions about property facilities/services (e.g., hours, rates, packages, promotions, events)
- Serve as a primary point of contact for clients, communicating by phone and email to respond to questions/requests
- Follow all company policies and procedures, maintain confidentiality, and protect company assets
- Welcome and acknowledge all guests according to company standards, anticipate and address their needs
- Speak with others using clear and professional language, answer phones appropriately
- Develop and maintain positive working relationships with others, listen and respond to employee concerns
- Comply with quality assurance expectations and standards
- Perform other reasonable job duties as requested
Yêu Cầu Công Việc
Candidate Requirements:
- High school diploma/GED
- 1+ years of related job experience
- No supervisory experience required
- English proficiency
Key Attributes:
- Dependable, professional presentation
- Positive demeanor, integrity, initiative
- Customer service orientation
- Strong interpersonal and teamwork skills
- Excellent communication and telephone etiquette
Hình thức
Quyền Lợi
- 60-day probation period with full salary and social insurance
- Service charge every month after probation
- Attractive remuneration package
- Professional training courses provided
- Professional workplace with young, dynamic, and excellent team members
- Duty meal and uniform provided
- 5 working days per week
- Participation in team building and TakeCare activities
- Annual health check
- Distinctive associate discounts for hotel rooms and F&B at Marriott International's properties in Vietnam
- Opportunity to start a career path at one of the biggest and most prestigious hotel companies worldwide
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.