Host / Hostess / Guest Services Agent

Scope of work:

• Treat guests in accordance with training and Deck standards at all times.

• Be the first point of contact and public face of The Deck when welcoming customers.

• Responsible for all seating at The Deck.

• Greeting the guests, seating guests, bidding farewell to the guests.

• Pro actively selling to guests and potential guests, promoting events, spaces and promotions.

• Be in total control of the bookings system, working closely with the cashier who takes phone bookings.

• Taking bookings during service.

• Report challenges directly to the Sale & Marketing Manager unless otherwise directed.

• Learn and possess a thorough knowledge of our extensive food and beverage menus.

• Work as a team with colleagues.

• Respect The Deck rules and policies.

• Closely follow staff timetables and schedules.

Working Conditions

• Working hours are 6 days a week; 8 hours/day
• Able to work shifts, late nights and weekends, and public holidays depending on the businesses requirements
• The soonest shift starts from 07:00 AM and the latest shift ends around 12:00 o'clock midnight