Hostess

- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:

- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards

- Ensure restaurant operating equipment is clean and in working order

- Welcoming guests to the Restaurant

- Inquiring if they have a reservation and noting it in the reservation book if they do

- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

- Take telephone bookings and document in the Reservation book according to restaurant standards

- Train wait staff and bus staff in hostess standards

- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

- Maintain responsibility of cleanliness of hostess stations

- Maintain responsibility of cleanliness of all menus and drink menus

- Assist with beverage and food service

- Carry food and beverage trays in a safe manner to minimize breakages

- Perform any other duties which may be assigned by the management from time to time.