Housekeeping Admin - Thư ký Buồng phòng

• To understand and strictly adhere to the rules and regulations established in the Employees Handbook.

• To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care

• Responsible for Departmental keys and guest room master cards.

• Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.

• Allocate work for each staff according to point system /work load for the day.

• Make the relevant room status changes on the software as per the instruction given by floor supervisors.

• Prepare the Min BAR consumption list.

• Post mini bar and laundry charges to the respective guest folios.

• Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.

• Prepare the missing/ broken item register.

• Handle the lost and found procedures and all enquiries.

• Coordinate with Engineering / Maintenance department for room maintenance issues.

• Co-ordinate with Front office department regarding all information related guest rooms in hotel.

• To undertake any other reasonable tasks and secondary duties as set by Management

• To support the housekeeping manager's work with Humun Resour for attendant records and roster

• To undertake any other reasonable tasks and secondary duties as set by Management

• Good English communication

• Computer literate