Housekeeping Coordinator

1. Answers all calls within 3 rings and according to receiving call standard/LSOP.

2. Receiving orders and requests of guests. Recording message in log book immediately when receiving call.

3. Informs floor supervisors by phone for any instruction of housekeeping manager.

4. Sends/follows up the written notices of housekeeping manager to all concerned and other departments.

5. Takes message for any maintenance or repairs, and sends repair order to engineering by form or phone.

6. Operates/handles room status into computer.

7. Enters clean up room status into computer for information to front office.

8. Collects daily reports from all floor supervisors and distribute it to front desk, accounting and keep one copy in housekeeping file.

9. Before duty end, records all follow up matters into the housekeeping logbook for next shift to process.

10. Performs other duties as assigned by supervisor or management.