Housekeeping Coordinator

• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

• Receives, records, and distributes various reports

• Receives, records, and transmits guest requests accurately

• Responsible for entering accurate room status into computer daily and investigate discrepancies

• Maintains and update administrative data

• Maintains working area and equipment in a proper state of cleanliness and repair

• Report guest complaints to Executive Housekeeper or delegate immediately

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

• Attends meetings and training sessions as required

• Is multi-skilled as a Room Attendant as well as other areas of Housekeeping

• Adheres to Housekeeping standards and procedures and enforces same